Quote: (03-10-2019 01:17 PM)JayR Wrote:
To lift the freeze, however, I have to create an account on the Equifax site. No problem, right? Wrong. Equifax says they can't positively identify me based on my responses to the security questions -- please call us.
You may be able to start over and try to answer another set of questions again. It's possible some of the questions they're asking are about information so old that the answers may not be obvious. A common one is when they ask you the servicing company for one of your student loans. I had to guess on that one, but I must've picked correctly.